Privacy Policy

Last updated: September 2026

Crack Pot Studio respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it and the choices you have when interacting with our studio, website and online services.

1. Information We Collect

We may collect personal information when you book a class, workshop, party or event; purchase a gift card; register for a program; join our email list; contact us; or make a purchase in the studio.

This may include your name, email address, phone number, booking or participant details, transaction information and any other information you choose to provide.

Our website may also collect technical information such as your IP address, browser or device information and how you use our website.

2. How We Use Your Information

We may use your information to:

process bookings, registrations, purchases and payments
communicate with you about your booking, class, event or purchase
respond to questions and provide customer service
manage studio programs and participant information
send marketing emails when you have chosen to receive them
understand and improve our website and services
meet legal, accounting and business requirements

We do not sell or rent your personal information.

3. Online Bookings, Payments & Service Providers

Crack Pot Studio uses trusted third-party providers, including Wix and Wix Bookings, to operate our website and provide services such as online bookings, registrations and payments.

These providers may collect and process information on our behalf according to their own privacy and security practices. Crack Pot Studio does not directly store complete credit or debit card information submitted through third-party payment systems.

We may also use service providers for email communications, website analytics and other business operations. Information is shared only as reasonably necessary to provide these services or operate our business.

4. Email Communications

We may send you occasional emails about studio news, upcoming classes and workshops, camps, events and other Crack Pot updates where you have provided consent or where we are otherwise permitted to do so by law.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in each email. You may still receive necessary communications relating to an existing booking, registration or purchase.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to help it function and understand how visitors use the site. You can manage cookies through your browser settings and, where available, the cookie preferences provided on our website.

6. Children's Information

Many Crack Pot experiences are designed for children. When information about a child is required for a class, camp, party or other program, we expect it to be provided by a parent, guardian or other authorized adult.

We only collect information reasonably necessary to manage their participation.

7. Photos & Videos

From time to time, we may take photos or videos during classes, camps, workshops or events for promotional purposes.

Where appropriate, we will obtain permission before using identifiable images of customers or participants for marketing purposes. Additional consent may be requested for children.

8. Protecting & Retaining Your Information

We take reasonable steps to protect personal information from unauthorized access, use, disclosure or loss.

We keep personal information only for as long as reasonably necessary to provide our services, operate our business or meet legal and accounting requirements.

9. Your Privacy Choices

You may contact us to ask about, correct or update the personal information we hold about you, or to withdraw consent to certain uses where applicable.

10. Other Websites

Our website may link to third-party websites. Crack Pot Studio is not responsible for the privacy practices or content of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on our website with the date it was last updated.

12. Contact Us

Questions about this policy or how we handle your personal information? Please contact us:

Crack Pot Studio
301 Robinson Street
Oakville, Ontario
905-338-1358
crackpotoakville@gmail.com